Thursday, February 14, 2019

Just for Fun: Valentine Stuff

source

A day to celebrate all things romantic love, especially cisgendered, heterosexual love, makes pretty much everyone feel less than. Even those of us in relationships that look - at least on the surface - like the stereotypical, media driven ideal, can feel less than. Further, there is so much hype that accompanies this holiday that it makes everything such a hassle. Case in point: I am in a healthy, happy romantic relationship, but we decided to put our plans to take advantage of half price night at a local museum on hold rather than deal with the nonsense around today.

Having said that, I still kind of want to share some of my favorite Valentine related things I've seen this year.

First, there's #ValentineASpecies over on Twitter. I have long contended that #SciComm twitter is the best twitter, and this fun trend is just more proof of that. Here are some fun ones I saw, but I recommend perusing the hashtag if you need a laugh:


Then there's the neural net written candy heart messages. I encouraged people to tag themselves. For the record, I'm definitely "My Hag":

source

Finally, I've written about how much I admire Jeffrey Marsh before, and their public reminder that aromantic and asexual individuals are just as loved and wanted and supported and seen made me admire them even more:


So, whether you're happily in love and in a romantic relationship, or happily single and looking forward to half-priced chocolate tomorrow, or some other state that combines those two or is a completely other thing, I hope you have a great day.

Tuesday, February 12, 2019

How to Survive a Bad Job

A lot of the reasons I was so miserable at my previous institution are no longer a factor there (personnel changes all the way from where I was to the very top of the reporting structure), but I can't lie: I was fairly miserable at my last job. There are a few people in my life now who are just as miserable as (if not more miserable than) I was. I've given some version of this pep talk a couple of times recently, and I thought I'd pass it along to a broader audience.

 


The first thing you need to do in order to survive a bad job is to know it's not you. It's them. Trust me. Bad jobs are never bad because there are reasonable people around you who have attainable expectations and support you while you're doing the work. A job is bad because you are treated poorly in some (usually many) ways, whether it's an unrealistically small budget or unattainably high standards or colleagues and supervisors who are absolute nightmares.

So, repeat after me: "it's not me; it's them."

No. Say it again. I don't think you believe it yet.

Still with me? Okay. The next thing you need to do in order to survive a bad job is you have to figure out a way to get out of there and work towards that goal. That's going to look different for each person with a bad job. Sometimes, it will mean moving states away. Sometimes it will mean changing industries or sectors of an industry (like academic to public or law to corporate). This step is going to take a loooooooooooooong time for some of you. Spend 15 minutes minimum every day on this. It took me 4 years that last time I wanted to get away from a bad job. (Yes, sometimes you can ameliorate the shite. Talk to your supervisor's supervisor if you trust them. Talk to your union representative if you have them. I'm assuming you've already tried all that before coming to this post.) So what do you do in the mean time? You have to deal with what is instead of what you think it should be.

This is going to sound kind of obvious, but find your real reason for staying there (most likely $$ or educational benefits) and remind yourself of it every time shit gets shitty. The next time your boss throws you under a bus and doesn't apologize when you prove them wrong, remember the core reason you're there.

Next, make sure to take care of yourself. Find a therapist. Find something to do in your not-work life that brings you joy. Find someone to spend time with and cook with and laugh with, or all three at once! (This can be romantic or friendship or both, as suits you.) Get sleep. Eat nutritious food. Also eat junk sometimes, like chocolate or salami, but try to avoid eating your feelings because that will only make you feel worse. Do one thing for yourself, purely and selfishly for you, every day. Drink more water.

Also important, find ways to stay present. When that spike of anxiety or that fog of depression hits, recognize that it is what it is, but you can also be more in your own skin with a little effort. Here's a list of ways I've managed to bring myself back to the moment:
  • Look around the room where you are and count something like everything blue, or everything wood, or everything rectangular.
  • Close your eyes and identify the source of every single noise you hear. As I type this, I hear a colleague on the phone, the blowing of our heating system, the clacking of my typing, my own breath, and another colleague walking around their office.
  • Think of a word that starts with every letter of your name. First name if it's not horrible, first and middle and last and title if you're drowning in anxiety/depression. Jumble echolocation sibilant sonorous ichor calamity alleviate. Do it again and again if needed.
  • Take a slow breathe in, counting to five, and then let it out. I like the constant in and out of breath, but you could also breathe in, then hold, breathe out, then hold.
  • Walk around the entire perimeter of the building you're in. Internally of the weather is crap, but externally if you are at all able to. Getting outside and feeling wind/sun/etc. is very very good for you.

Look, it sounds trite, but it's true that the only thing you can absolutely count on always happening is change. Maybe the change will be you, and you'll find a new job. Maybe the change will be them, and the people making you miserable will retire. You have to be intentional about survival when things are horrible, but you got this.



Tuesday, February 5, 2019

Less is Less, by Donna Lanclos

We can start with the end of this particular story first: There was a call for papers, it didn’t originally contain a critical spin, and now it is much closer:

screen shot of a tweet from CILIP_ARLG, the link to which is included below,
link to original tweet

When I first saw the original call for papers, my immediate response was this: It is unhealthy for libraries, for anyone, to suggest that “more is less” should drive or organize your work. If we have less we have to do less. Budgets are political documents. When we lie to ourselves and others and suggest we can do even the same with less, who benefits? Not workers, not researchers, not teachers, not students.

My train of thought was sparked by one particular call for papers, but the fact is that public and academic libraries in the US and the UK hear this sort of thing all the time, and it’s just not sustainable. Many public libraries in the UK are being shut down; that is where “more with less” ultimately ends. I would like the profession, across all of its sectors, to find a way to have a conversation about how, when presented with budgets that make things impossible, we say so, and make sure that the people making budget decisions understand that they are, in essence, saying they are happy to not-fund particular kinds of work or resources. I want to support people in speaking truth to their local powers that be, to be able to say to decision makers, “Admit that you don't value this, and that is being reflected in the ‘less’ part of your budget. Say it out loud.”  Because rhetorics of “care” that are not backed up by resources are not sincere. Every budget proposal should be annotated with what will be lost if that piece is not funded. “You want a repository without staff? This is what it's gonna cost you in terms of effectiveness.”

What happens when we try to do more with less? We fail, just like the K-12 schools in the US are failing (or hey, like our entire damn country is failing without a funded and functioning federal government) and then the teachers get blamed when in fact they are being failed by people above them and budgets that do not support public schools or services. I am put in mind of the discussions around “resilience” and how that can be damaging to individuals in difficult institutional contexts. To what extent are we, through the “more with less” discussions, perpetuating the same harms, asking individuals to weather the pain of dysfunction and austerity, rather than collectively organizing to try to shift discussions and take action towards fixing structural problems?

I appreciate that professional organizations want to try to create space for people to share strategies to deal with this kind of austerity. It makes sense. But making-do in a larger context of budget cutting won’t stop the budget cuts. It is for this reason that I want these conversations to be much more heavily weighted towards voices critical of austerity measures that ensure that the "more with less" theme will persist.  If you are in a leadership role in a professional organization for libraries, what can you do as an organization to advocate for more resources for your members?

I would encourage anyone presented with a “practical strategies” conference call to stop and think about submitting a “critical approaches” paper, panel, or other contribution. In my experience, library conference presentations tend towards the “here’s what we did” content in the first place. But there are critical strands everywhere, to be found in conferences, on social media, in journals such as Library with a Lead Pipe, and in our face to face networks. Critique and critical inquiry come from a place of care, and engagement, and I wish they were more easily recognized as such.  

I would also encourage conferences who are interested in exploring issues of the impact of austerity on education and library institutions (and the people who work in and use them) to think about providing funding so that people without resources who are actually living this reality can attend. No point in having these conversations only among people who have enough resources to get to the conference in the first place, because while their budgets might well be cut, they at least have enough budget to be in the room without assistance. What resources can be used to widen participation in these public conversations? What digital places and tools, what money can be offered? It will require organization and action to shift what requires shifting. Professional organizations can constructively contribute, especially if they invite and facilitate critique, and lift voices that are not already heard.


Though she has inspired lots of posts, this is only the second time Donna Lanclos has written for LtaYL. The first time was an interview post. Donna tweets at @DonnaLanclos.

Tuesday, January 22, 2019

Letter from a Mid Career Librarian to Their Younger Self

I'm 46. Of course if I had a time machine it would be a Delorean.

Yes, this is another post making good on a months old promise

This isn't exactly what Nick Schiller asked for when he said, "Letter from a young librarian to her mid-career self," but he got me thinking. I know the whole premise of this blog is advice for younger librarians, but what specific things would I tell myself if I could build a time machine and talk to my younger self at different points of my life? So here's what I've come up with:

LIS Graduate School Jessica:
Your ideas about what classes and experiences would help you in the future are all dead on - especially the idea of taking advanced cataloging, even though you know you're going to be public services - with one exception. You'll wish you'd taken the research class instead of the management class, mostly because the management class was useless but also because you're going to become interested in research later in your career.

First Professional Position Jessica:
Absorb everything your first director has to tell you. Remember how you said to yourself, "oh, so that's what I'm going to be like in my forties"? You were 100% correct. You even became a director! But you'll only have her for 6 months, so value the time with her. Also, be as respectful of the paraprofessionals as possible. You'll have a few missteps with this, and you'll learn to be better, but you'll wish you learned sooner.

Grant Writer Jessica:
You're not as bad at this job as you think you are, and your boss is actually much much worse. Your personal life has exploded, sure, but you're going to be so much happier at the other end than you ever were before. And the best part? This job is going to send you back to libraries just in time for a fantastic job that is perfect for you and you're perfect for it.

Information Literacy Coordinator Jessica:
You did this job right. You were good at trusting yourself and building relationships. Maybe reach out to Dee in Student Life sooner? The one thing you'll wish you'd done differently is to make friends with coworkers more as you go through your time at that school. Sure, you have some friends from that part of your life - even now, years later - but there are so many other lovely people at this school. You'll try to connect with those people after you leave, and in some cases you'll be successful (yes, I'm looking at you, Demetria), but it would have been so much nicer if you could have had more in person memories with them.

Brand New Library Director Jessica:
It's not you; it's them. You are not crazy (except in the more typical anxiety way), that place is. The best part of this place is how much you'll learn about yourself and libraries and every every everything. Oh, and the friendships that you have going into this job are going to be your lifeline. For instance, that weird guy, Jake, who makes you laugh sometimes is going to end up feeling like family. The most important thing I wish I could tell you is that you will survive this time in your life, and you will move onto a job and a city you love so much that it feels like home within 6 months.

And, to round this out, here's a message to future Jessica:
The biggest thing that you've learned is that you've got this - whatever "this" might be. Trust yourself and your process, and be kind to yourself when you aren't able to live up to an impossible standard. You really are doing the best you know how in every moment.


So how about you? Do you have any specific advice for your past and future selves?

Thursday, January 17, 2019

Working with your CIO and IT, by Holly Heller-Ross

Note: This post is adapted from a talk that the author gave and the blog owner attended.

picture of sign that says "technology enhanced learning" with an arrow pointing in a direction.


My career in libraries has taken me from a public, to a hospital, and now to an academic library. Along the way, I’ve picked up some experience working with information technology (IT) and currently serve as both Library Director and Chief Information Officer (CIO) for a medium-sized public higher education institution - SUNY Plattsburgh.

The working relationship between library and IT at a higher ed institution can have a profound impact on the success of a library, so here are my thoughts on how to build and sustain one that is positive and productive.

First, recognize the CIO as a kindred soul with the same pressures library directors face. That will help break down any initial us vs. them thinking. Staffing, budget and time limitations, concerns about effective leadership strategies, the need to prove value and measure impact, insufficient space, inflationary expense increases well above any increases in higher education funding …all these things library directors face? Yeah, CIO’s face also and on a campus-wide scale!

Just take service hours as an example. For the library director students are always asking for 24/7 open hours, and most libraries are not staffed or budgeted to provide that. And then there’s the question of when to put your top performers or most skilled staff on the front lines? Should your librarians be teaching or developing online guides, or both, but in what proportion? Now imagine the CIO, who is asked to provide network, helpdesk, telecom, and information security coverage…also without the staff or budget to really provide that. Also wondering whether to task the software trainer with group workshops or one-on-one faculty conferences? Surely that’s something to bond over with a cup of coffee or tea! [Editor’s Note: Or a nice imperial stout?]

I’m not suggesting the only commonalities are ones of insufficiency though. The joys of problem solving, assisting faculty with teaching and scholarship, measuring impact on student learning and showing positive correlations, getting a great purchasing deal with a vendor, and mentoring staff through career pathways you’ve helped create are some commonalities you and the CIO can celebrate together.


Second, appreciate their goals and tell them about yours. One good way to keep up on IT goals is to read the EDUCAUSE Top 10 IT Issues annual article. This will provide both a listing and some good contextual material for general understanding of IT priorities. Once you have the basics, start to match your library top issues with the IT issues your CIO is likely to already be thinking about.

Like in any relationship, shared values and objectives make all the work and effort easier to align. Information Security for example, has been a Top 10 IT issue for quite a while, and will likely remain so. It might be time to engage in an Information Security Review of library resources, including database access, patron record storage and security, login protocols, off-campus and proxy access, and library web pages. Any improvements here will be gains for the library and for IT. Other possibilities for common goals include improvements to login-times and quick print, switching from custom quoted staff desktops to standardized purchases and images, assignment of off-campus proxy admin rights to a technology minded librarian, and collaborative training of student employees for efficiency. I’m sure you’ll think of specifics for your library, it just takes a bit of effort.

Then, share your library goals with the CIO or other IT staff. Feel free to share ALA and ACRL reports and white papers, your own assessment results, and your own strategic plans with the CIO and others.  Executive summaries will certainly be welcome, but some folks will want the whole thing, and as librarians, we can be ready to provide that at the drop of a hat!

Third, be clear about your priorities and their impact on students and faculty. Clarity enables boldness, as the inspirational posters read! Once you have established your priorities, make sure all your campus partners know what they are. 

picture of clouds with a person paragliding through them with the words "clarity enables boldness."


Whether your priorities are facilities upgrades, green initiatives, patron or staff technology upgrades, improved technology support, library service enhancements for the teaching and learning environments, mobile technology improvements, or anything else, make sure people know what you care the most about.

Remember that your priorities are more likely to get attention when they fit in with an overall campus goal, and that timing matters! Like all of higher education, library impact on faculty teaching and scholarship, student learning and success, and institutional efficiencies, are what matters now. During the span of my career, higher education has shifted from input measures, to output measures, to impact metrics.  If your institution is focused on improving the learning environment and fostering student engagement and retention for example, my advice would be to also focus on that for your library. Let the other initiatives wait. Get in sync with your institution and that will make it much easier to get support from your CIO and all your other campus partners.

Fourth, keep the communication channels open and flowing at all levels of your organization. You probably already know how the library and IT intersect in the formal communication channels such as reporting, leadership teams, and organizational committees. Is this enough? Map it out and you’ll be able to see where there are gaps in substance or in timeliness. If there is an important committee that meets only once a semester, look for ways to supplement that information exchange with email updates or some other activity.

Then, dig a bit deeper to look for both informal communication channels as well as sub population channels that could be enhanced.  Do you have vertical and diagonal communication channels? Can you arrange for other affinity groups to collaborate and communicate? For instance, could you and the CIO put a group of recent hires together for a specific task? If you could, not only would you get a specific task accomplished, but you’d start to build the next generation of collaborative colleagues. Do you have group and one-on-one communication channels open and functioning? A greater variety of channels will yield a greater variety of information flow, and that’s exactly what you want! 

And finally, if things go wrong, don’t get mad… get curious! That’s not just good personal relationship building advice; it’s good for the workplace too!

Holly Heller-Ross is the Dean of Library and Information Technology Services, and CIO, at SUNY Plattsburgh.

Wednesday, January 16, 2019

What Libraries Are and Are Not

Last week I admitted that almost a year ago (well, 9 months) I asked for ideas and requests for posts I could write about on my blog and promised to make good on honoring the requests. Well, this week the suggestion/request I ignored came from Donna Lanclos:


Wow - that is a topic about which I could (and maybe should?) write a PhD dissertation, but I'm game to take a crack at it.

First, let me say: your mileage may vary. In fact, I'm almost certain it will.

picture of a fuel economy sticker from a new car.

So what, in my decidedly limited perspective (remember - academic library administrator, who has always worked at smaller schools, and almost exclusively at private institutions):
  • The biggest clue to realizing what a particular library is or is not..? Is what kind of community you are serving. This will determine the partnerships you form, the collections you build, the services you provide. It will determine most of what your library is and is not. Let me be a bit more specific:
    • Are you going to collect popular fiction? And I mean beyond the pop authors who have transcended to the point where there is sufficient literary criticism to warrant buying their books.
    • Are you going to provide access to social workers?
    • How about the kinds of databases you subscribe to, like WestLaw or WindowsWear Pro or NoveList?
    • Will you be open on weekends?
  • The next thing I really want people to think about is getting over the "we're not just books!" thing. Y'all...? We are books. Sure, I've worked at libraries that had unusual collections. I work at a school with a fashion program right now, and we are going to be offering sewing machines for check out really soon. And it's important that people know what else we have, but the book is our major brand association, so stop it.
  • The most important thing, though, when thinking about what a library is or is not...? LIBRARIES ARE NOT NEUTRAL. Let me say that again: libraries are not neutral. We have never been. We make decisions about what to collect, about what to offer, about who to hire. Even if you tell yourself it's because of space concerns and staff expertise and budgetary constraints, you are still choosing. WE are still choosing.

That brings me to the biggest takeaway I want you to get from this article. Leaving aside the "should" and the "could" and the "would" of the thing, everything libraries are and are not comes down to the people working there. They can be disturbingly conservative or so far left it might scare you. They can pretend that libraries are neutral and therefore come down on the side of the oppressors. They can be so well meaning that it's hard to fault them (and that is true of people across the political spectrum). Libraries might look like they are about computers or books or democratization or a host of other things, but they aren't. Libraries are the people who work and go there.

picture of a soap box.
 

Thursday, January 10, 2019

Interview Post: James D’Annibale





Biographical

Name?
James D’Annibale

Current job?
Currently my title is “Technology & Instructional Design Librarian” but that doesn’t really tell you what I do. I take care of all instructional design, instructional technology, and student/faculty technology training. I’m the administrator for our learning management system and our video hosting platform. In addition to those things, I do instructional coaching, help program directors make sure their online programs are of high quality, do reference work for students as well as helping to plan the library budget alongside our collections management librarian. I also did most of the work to establish our new library website. Now that it’s built, we all co-manage it (which means when someone remembers something needs to be done we take care of it).

How long have you been in the field?
I was a school librarian for 2 years right after my undergraduate work. I completed my Master of Library Science as I was working as a school librarian. I then took jobs outside of librarianship for 3 years, and now have been in my current position for 3 years. So I guess you could say on and off for the past 8 years.

How Do You Work?

What is your office/workspace like?
I’m told my office was a complete afterthought when they built this part of our library. They were near completion when the library director at the time told the construction team we needed another office. So they essentially put up 2 walls and a semi-circle of glass windows, fixed a countertop to one of the walls, and called it an office. I refer to it as my “fishbowl.” The countertop isn’t really the right height a desk should be and the edges are not smooth so it’s kind of uncomfortable to work at. Because of that, I asked my boss if I could get one of those sit/stand things you put on your desk and I like it a lot better. I try my best to be paperless in my work but there are still a bunch of papers all over the place. There’s also A/V equipment sitting out because I often forget to put things away.

How do you organize your days?
I’m ruled by my calendar. I have a Google calendar widget on the home screen of my phone. It’s typically the first thing I look at when I wake up. I like to know the quantity and type of meetings I’ll have before I even get in the shower. A lot of my time is spent in meetings, consultations, or trainings, so it’s important to know what I have going on and what I can possibly fit in between those meetings, etc. Many people I’ve talked to about work-efficiency type of stuff tell me that it’s bad to be ruled by your calendar because you’ll take too many meetings, but I actually book time on my calendar to work on “real” work. For example, today I had 2 hours blocked off on my calendar to work on some video tutorials I owed to some students. If someone wants to schedule a meeting with me, it looks to them that I’m already in a meeting for those 2 hours so I actually get the time to do my work.

Other than that I don’t know that my days are really organized. Every day is different for me based on who needs to work with me. Faculty and students all have their class schedules pretty set so it means I have to be the flexible one.

What do you spend most of your time doing?
Listening to music. I’m serious with that too. I keep Pandora going pretty much all day every day except for when I have a meeting. I have pretty sweet stations centered around Eminem, Macklemore, Jay Z, Taylor Swift, Demi Lovato, a station that mixes Jesus Christ Superstar with Les Miserables, a good Simon & Garfunkel station, and sometimes I even mix in the Disney station I have for my kids.

As far as what I spend my time doing with the music on, it certainly feels like I spend most of my time answering tech questions and making video tutorials because words don’t always do the trick. However when I look at my calendar there’s no way my feeling there is accurate. Most of my time is spent working with faculty to help them teach better (face to face or online).

What is a typical day like for you?
I’m going to split this into 2 sections. You’ll see why when you get to the 2nd part.

Part 1: The Workday
After waking up, I check my calendar for the day, get a shower, get dressed, and make empty threats to ground my children or take away their toys if they don’t get ready for school. At work I make it a point to greet my coworkers right when I get in. Some of my coworkers come in after me and I make sure to say hi to them later on. When I get to my office I check my email. I try my best to answer everything that can be answered in a few words or sentences first. I figure it’s better to get the easy ones out of the way. Then I work on the rest whenever I have time. I’ve found that, especially here, if you answer emails quickly people are super-appreciative because there are other people that take forever to get back to people. Solving problems efficiently makes you look like Superman if everyone else will wait a few days. Besides the email thing, like I said before it’s all about my calendar and no 2 days are the same.

Part 2: Post-workday
I get in the car with my wife (we work together and often drive together) and unless she brings something up, I don’t even think about work. It’s as if there’s an ocean between my house and the college. I used to be a work-a-holic. I used to answer work emails whenever they came in. Then I realized that I’m not an Emergency Room Surgeon and nobody’s going to die or be harmed in any way if I let those emails wait until the next morning. My boss and many other people on campus have my cell phone number and personal email. If it’s super-important, someone will find a way to contact me.

What are you reading right now?
I’ve been working through the “Jack Ryan” series via audiobook for what I’m thinking is the last 2 years I listen when in the car by myself and when I run. I typically run between 20-45 minutes and, with 3 girls and a wife, I’m hardly ever driving by myself - so it’s slow going. I’m currently on Command Authority.

What's the best professional advice you've ever received?
Can I do 2?

First...It is perfectly fine to say “I don’t know right now; give me a few days to think about it.” I know seems to go against what I said earlier with solving problems efficiently, but the right answer after a few days is more efficient than a wrong answer right away.

Second, and more importantly… Family comes first. Never lose sight of your family to get ahead at work.  

What have you found yourself doing at work that you never expected?
I never expected people from other departments (including faculty) would ask me for advice with stuff that has little or nothing to do with my job description or duties. I totally welcome it, as I will help in any way I can, but I definitely didn’t expect it. I usually end up running things by them that I’m wondering about, too. It’s pretty good brainstorming and we’ve all benefited from it.

Inside the Library Studio

What is your favorite word?
PopSeeKo...Google it.

What is your least favorite word?
Printer-Jam

What profession other than your own would you love to attempt?
Some sort of Front Office Executive for the New York Yankees

What profession would you never want to attempt?
Jobs that involve being covered in poop or other undesirable substance. Pretty much anything on that Dirty Jobs show.

Everything Else

What superpower do you wish you had?
Time travel--I’d go forward to get lottery numbers and then come back to win a gazillion dollars. I’d only even have to use the power once. I wouldn’t want to mess with something crazy in the past and end up with dinosaurs still roaming the Earth.

What are you most proud of in your career?I’m most proud of my diversity of talents. This particular job has me doing a bunch of different things on top of the other things I’ve been good at in prior jobs. Each of the 3 prior jobs I’ve had have been very different from one another. School librarian, classroom teacher/football coach, project manager at a manufacturing firm, and now the litany of things I do as a librarian. I think it’s cool that I’ve been able to have so many experiences.

If you're willing to share, tell about a mistake you made on the job.
This was back when I was a project manager at a manufacturing firm. I took a meeting with a client’s architect and some others at a time when my engineering and design team was unavailable. I thought I could handle it myself and I was wrong. I ended up wasting everyone’s time in the meeting. It’s kind of like I said before with saying “I don’t know”. It’s better to delay the meeting than it is to have a meeting with the wrong people.

When you aren't at work, what are you likely doing?
There’s really only 3 possibilities. I’m either doing something with my kids, bringing my kids to their activities like dance and soccer, or playing Playstation. After the kids go to bed you can find me working on my MBA coursework. I have 2 more semesters.

Who else would you like to see answer these questions?
Scott DiMarco, Mansfield University of Pennsylvania. He’s one of the best men I know and I think we could all learn a lot from him.


He tweets sparingly at @James_Dann2006.